Privacy Policy for Salah Salameh App
Last Updated: December 2024
Introduction
Salah Salameh (“we,” “our,” or “us”) operates the Salah Salameh mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
- Account Information: Name, email address, phone number
- Profile Information: User preferences and settings
- Booking Information: Appointment details, service selections, booking history
- Device Information: Device type, operating system, app version
- Usage Data: App usage patterns, features accessed, time spent
- Technical Data: IP address, device identifiers, crash reports
Camera and Photo Library
- Camera Access: Used for QR code scanning for booking check-ins
- Photo Library: Used to select and upload product images (admin users only)
We use your information to:
- Provide and maintain our booking services
- Process and manage appointments
- Send booking confirmations and notifications
- Improve app functionality and user experience
- Provide customer support
- Ensure app security and prevent fraud
We do not sell, trade, or rent your personal information. We may share information:
- With Service Providers: Firebase (Google) for database and authentication
- For Legal Compliance: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or asset sale
Data Security
We implement appropriate security measures to protect your information:
- Secure data transmission using encryption
- Firebase security rules for database access
- Regular security updates and monitoring
- Limited access to personal information
Your Rights
You have the right to:
- Access your personal information
- Update or correct your information
- Delete your account and associated data
- Opt-out of non-essential communications
- Request data portability
Data Retention
We retain your information:
- Account Data: Until you delete your account
- Booking History: For business records and service improvement
- Usage Data: Aggregated data may be retained indefinitely
Third-Party Services
Our app uses:
- Firebase (Google): Database, authentication, and cloud functions
- Expo Notifications: Push notification services
- React Native: Mobile app framework
Children’s Privacy
Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Push Notifications
We send notifications for:
- Booking confirmations and reminders
- New appointment requests (for business owners)
- Important app updates
You can disable notifications in your device settings.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.
Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email.
If you have questions about this Privacy Policy:
Email: info@livbrid.com
App: Use the in-app contact feature
Consent
By using our App, you consent to the collection and use of information as described in this Privacy Policy.
This Privacy Policy is effective as of the last updated date and applies to all users of the Salah Salameh App.